Justin Nelson JP Morgan Consistency as the Core of Client Loyalty
Client loyalty in wealth management is not something that can be promised or marketed into existence. According to Justin Nelson, Managing Director at J.P. Morgan Private Bank in Connecticut, it is earned through daily decisions to act with integrity. After nearly 30 years in the industry, JP Morgan's Justin Nelson has a clear-eyed view of what separates advisors who retain clients for decades from those who do not.The answer, he says, is...